Our delivery service will require a signature and ID prior to leaving the package. We are not responsible for any item loss or damage if customers choose delivery without the requirement for a signature.
Any additional fees associated with importing/delivering your purchase is your responsibility. If by chance, you are taxed by customs in your country, we do not cover such charges. This also applies to replacements.
Due to custom regulation rules and restrictions batteries will not be included for shipments to countries in the Asia region with the exception of Australia. We are currently looking for other options but nothing has been determined as of now and for the foreseeable future.