Getting Started 4

• How Do I Place an Order?
• What are F4F Reward Points?
• What If I Forgot My Account Password?
• Frequently Asked Questions

Authentication 3

• What is Authentication?
• Transferring of Authentication Ownership
• Everything You Need to Know About Statue Numbers

Customer Service 1

• How do I create a ticket?

Product Versions 1

• Different Versions?

COVID-19 Updates 0

Pre-Orders 3

• Pre-Order Guidelines
• Order Status
• Why Can I Only Order One Item per Checkout?

Wait Lists 4

• What Is a Wait List and How Do I Join?
• Are Wait List Deposits Refundable?
• Can I Add a Payment Plan To My Wait List Order?
• Applying Discount Codes/Reward Points to Wait Lists

Order Cancellation 4

• Are There Cancellation Fees?
• Can I Transfer Payments Between Orders?
• Can I Cancel My Order by Refusing the Delivery Package?
• Code Of Conduct

F4F Reward Points & Loyalty Levels 7

• Determine How Many F4F Reward Points You'll Receive
• Reward Points and Leveling up Before an Order Ships
• How Do I Receive Birthday Reward Points?
• How Can I Earn More Reward Points?
• How Do I Redeem a Reward Points Code?

Billing & Payments 2

• Payment Methods
• How Do I Change Payment Details?

Payment Plans 2

• How Can I Apply for a Payment Plan?
• Can I Remove a Payment Plan?

Returns 2

• Can I Return an Order?
• What If My Item Arrives Damaged?

Shipping 2

• When will I receive my order?
• Shipping: Terms & Conditions

Address Change 1

• How do I change my address?