DIAGRAM
(IN PRODUCTION) >>> (POST PRODUCTION) >>> (DISPATCH FROM WAREHOUSE)


IN PRODUCTION
Producing statues involves a lot of parties and processes so it could take six months up to a year. The ESTIMATED RELEASE date, is always indicated underneath ADDITIONAL INFORMATION at the bottom part of every product page.


POST-PRODUCTION
Packages will be allocated to regional warehouses once they finish production, which usually takes 1-3 months. This could be done in batches at times, meaning some batches could arrive at the regional warehouses a few months after the estimated release date. We recommend looking up the schedule on the SHIPPING CALENDAR page. Please note that the schedule could change so we recommend checking it from time to time for updates.

Post-production, customers will be notified via email 7 working days ahead of time before we collect the final payment. If you receive a final payment notification, this means that your package is ready to be allocated, Packages will only be allocated once the final payment is settled.

ARRANGING YOUR SHIPMENT
Our warehouse will begin arranging the shipment of your package soon after it arrives there. The processing time before the package is dispatched is around 3-5 working days.

For customers within our EU shipping region, it may take up to 4 weeks. This is because customs clearance for the EU region is done AFTER warehouse arrival.

DISPATCH FROM WAREHOUSE

Lastly, an update with your shipment details (courier/tracking ID) will be sent via email once the package is dispatched. It should take 7-10 working days for the package to be delivered once it is dispatched from our warehouse. Please note that tracking is only available a few working days after dispatch. We recommend checking the shipment progress from time to time for updates.

IN-STOCK ITEMS

Shipments to the US, Europe, UK, Canada, and Australia could take 1-3 months. Please note that package allocation will only start once the final payment is settled and paid.