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Orders & Wait List (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)
Pre-Orders
3
Pre-Order Guidelines (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)
Order Status (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)
Why Can I Only Order One Item per Checkout? (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)
Wait Lists
4
What Is a Wait List and How Do I Join?
Are Wait List Deposits Refundable?
Can I Add a Payment Plan To My Wait List Order?
Applying Discount Codes/Reward Points to Wait Lists (ONLY APPLICABLE TO ORDERS PURCHASED FROM THE OLD WEBSITE)
Order Cancellation (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)
4
Are There Cancellation Fees?
Can I Transfer Payments Between Orders?
Can I Cancel My Order by Refusing the Delivery Package?
Code Of Conduct
CATEGORIES
General (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)
Getting Started
4
Authentication
3
Customer Service
1
Product Versions
1
COVID-19 Updates
COVID-19 Updates (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)
1
Orders & Wait List (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)
Pre-Orders
3
Wait Lists
4
Order Cancellation (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)
4
Promotions & Rewards
F4F Reward Points & Loyalty Levels
7
Billing & Payments
Billing & Payments
3
Payment Plans
2
Returns & Exchanges
Returns
2
Shipping & Tracking
Shipping
2
Address Change
Address Change
1
