Logo
Home Solutions Submit ticket
Welcome
Login  Sign up

HOW CAN WE HELP YOU ?

Can't find what you're looking for? No Problem! Search for your question or helpful articles.

Solution home

Orders & Wait List (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)

Pre-Orders 3

  • Pre-Order Guidelines (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)
  • Order Status (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)
  • Why Can I Only Order One Item per Checkout? (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)

Wait Lists 4

  • What Is a Wait List and How Do I Join?
  • Are Wait List Deposits Refundable?
  • Can I Add a Payment Plan To My Wait List Order?
  • Applying Discount Codes/Reward Points to Wait Lists (ONLY APPLICABLE TO ORDERS PURCHASED FROM THE OLD WEBSITE)

Order Cancellation (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024) 4

  • Are There Cancellation Fees?
  • Can I Transfer Payments Between Orders?
  • Can I Cancel My Order by Refusing the Delivery Package?
  • Code Of Conduct

CATEGORIES

General (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)

Getting Started 4

Authentication 3

Customer Service 1

Product Versions 1

COVID-19 Updates

COVID-19 Updates (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024) 1

Orders & Wait List (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024)

Pre-Orders 3

Wait Lists 4

Order Cancellation (ONLY APPLICABLE TO ORDERS PURCHASED BEFORE SEPTEMBER 10, 2024) 4

Promotions & Rewards

F4F Reward Points & Loyalty Levels 7

Billing & Payments

Billing & Payments 3

Payment Plans 2

Returns & Exchanges

Returns 2

Shipping & Tracking

Shipping 2

Address Change

Address Change 1

Quick Links

  • Knowledge Base
  • Community Forum
  • Privacy Policy
  • Terms & Conditions

Support Policy

Office Hours (GMT +8)

Monday to Friday: 9:00 AM to 6:00 PM
Closed on Saturdays, Sundays, and Public Holidays

Get in touch

  • Visit our website

© 2015 First 4 Figures.

Back to top